Privacy Policy
Last Updated: July 24, 2025
At Heavenly Paradise Creations, your privacy matters to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email, phone number, shipping and billing addresses, and any details you provide during checkout, account registration, or customer support.
-
Payment Information: Credit card or payment details, securely processed through trusted payment providers.
-
User-Generated Content: Product reviews, comments, feedback, messages, or design suggestions.
-
Technical & Usage Data: Information gathered automatically, such as your IP address, browser type, session duration, pages viewed, and navigation behavior through cookies and analytics tools.
-
Profile Data: Purchase history, preferences, and account settings (if you register an account with us).
2. How We Collect Information
We gather personal information when you:
-
Place an order or create an account
-
Submit a contact form or sign up for our newsletter
-
Interact with our website (automated tools may collect browsing data)
We only collect what is necessary to fulfill your requests and improve your experience.
3. Why We Collect Your Information
We collect personal and non-personal information to:
-
Process and fulfill orders
-
Provide customer support and communicate with you
-
Send updates, promotions, and service-related messages
-
Improve our site and services through analytics
-
Comply with legal obligations and enforce our Terms
4. Storage, Use & Disclosure
Our website is hosted on the secure Wix.com platform. Your information is stored using Wix’s secure databases and systems, protected by encryption and firewall technology.
Payments are processed via Wix's PCI-DSS-compliant gateways, ensuring your credit card data is handled securely.
We do not sell or rent your personal data. Limited sharing may occur with trusted service providers (e.g., shipping partners, payment processors) as needed to operate our business and meet legal or regulatory obligations.
5. Communications
We may contact you via email, phone, SMS, or mail to:
-
Confirm orders or account activity
-
Provide support or respond to inquiries
-
Request feedback or conduct surveys
-
Share promotions or news updates
-
Enforce our Terms of Service
-
You may opt out of promotional messages at any time.
6. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect data from minors.
7. Policy Updates
We may update this Privacy Policy as needed. Changes take effect immediately upon posting. Material updates will be noted on this page. Your continued use of our site after updates means you accept the revised terms.
8. Contact Us
For questions, access requests, or to update your information, reach out to us:
-
Contact Page: Use the contact form on our website
We’ll do our best to respond promptly and respectfully.